Returns and Exchanges

Returns & Exchanges

For returns please contact maisie@mannersmade.com within 14 days of receiving your item. From there I can help facilitate an easy return for you. I'm afraid I can't accept returns outside of this 14 day time frame. 

Please note that to be eligible for a return, the item must be unused and in its original good condition. The original packaging has a double seal for returns.

Once your item has been returned and is deemed eligible, refunds will be processed within 7 days of receiving the item.

Please note, I do not accept exchanges.

If you wish to cancel your order please contact me ASAP before your item has been dispatched. If you wish you cancel an order after your item has been dispatched, unfortunately you must go through the returns process.